Our details are below, or you can use the contact form opposite.
Course Overview: Explains the meaning of emotional intelligence Develops an understanding that it is a practical skill that can be learned and continuously developed Focuses on 4 key principles 1. Self-awareness = understanding the beliefs, attitudes, values etc. that drive workplace behaviour 2. Social awareness = reading what is going on within the environment and with people around you 3. Self-management = ability to manage your impulses, stress levels and emotional responses 4. Relationship management = ability to influence people and build healthy relationships Understand what is behind patterns of behaviour that derail performance Understand how to develop habits that reduce stress, help manage relationships and build personal confidence Provides practical strategies to deal with difficult people and challenging situations
Droitwich Golf Club
Who Should Attend?
ACT have secured a 40% discount (based on their usual rate) from Zentano, leading Development Specialists. ACT is providing these workshops to help you achieve an outstanding well led Service. This one-day workshop is aimed at Supervisors, Seniors, Heads of Units and Deputy Managers including anyone new to a position of leadership within the team. Join Dave Morris for a day to explore improving team performance in the workplace.
How to Book
To book your training please complete the booking form and send to: Helen Wood: Email firstname.lastname@example.org Telephone: 01905 420715 Website— http://www.acthub.co.uk